Contact information

We'd love to hear from you! If you have any questions about your order, our products, shipping, or returns, our support team is here to help.

Customer Support

Store Name: Lumiq

Email: charmelduroon@gmail.com

Business Hours:

  • Monday – Friday: 9:00 AM – 6:00 PM (Philippine Time)
  • Saturday: 9:00 AM – 1:00 PM
  • Sunday & Holidays: Closed

Response Time

We aim to respond to all inquiries within 24–48 business hours.

Contact Us About

  • Order status
  • Shipping inquiries
  • Returns and refunds
  • Product questions
  • Technical support
  • General inquiries

Thank you for choosing Lumiq. We appreciate your trust and look forward to assisting you.